Skip to main contentSkip to page footer

Help in acute crises

In acute crisis situations, it may be that we cannot be reached quickly enough and cannot offer you a short-term appointment due to our waiting time. In acute crises and outside our office hours, you can find professional support in the following facilities:

Telephone crisis line (24/7)
Tel.: 0800 - 111 0 222 oder
Tel.: 0800 - 111 0 111

Muslim crisis helpline 
Tel.: 030 - 443 509 821

Hebrew helpline
Tel.: 0800 - 0001642
Everday from 8 p.m. till 10 p.m.

Women helpline Hesse, Frankfurt
Tel.: 069 - 709494

Helpline "Violence against women" 
Tel.: 0116 016

Helpline "Violence against men"
Tel.: 0800 - 123 9900

Police/ Emergency call (24/7)
Tel.: 110

Fire brigade/ Rescue service (24/7)
Tel.: 112

You can also find helpful addresses at FRANS - Frankfurter Netzwerk Suizidprävention

You can find offers in Frankfurt in different languages here►

Help from students for students

Nightline Frankfurt

The Nightline Frankfurt► is an anonymous listening phone from students for students and is available from Monday to Friday from 8 p.m. to midnight. 

Other offers for students in Frankfurt

Ancora Frankfurt

Individual counseling and assessment for young people between the ages of 15 and 29 experiencing mental health crises. Free of charge, no health insurance card required, and anonymous if needed. Please contact ancora directly at www.ancora-frankfurt.de or 0162 4733 115. Appointments by arrangement.

LoKI - Local Crisis Intervention

LoKI stands for Lokale KrisenIntervention (Local Crisis Intervention) and is a project of the University Hospital Frankfurt am Main. LoKI offers regular consultation hours for all those who are not doing so well emotionally.
Together with the LoKI team, you can find out what kind of help is available to you and whether medical or psychotherapeutic support might be the right step. If immediate assistance cannot be provided, LoKI will refer you to one of its many partners specializing in your specific situation. LoKI is there for you during mental health crises—whether major or minor—offering anonymous, uncomplicated, local support. Further information about LoKI►